Privacy Policy

At Best Wireless 1, Inc., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, contact us, or interact with our products and services. Best Wireless 1, Inc. operates as an independent Cricket Wireless Authorized Retailer, serving customers across North Carolina and Virginia. By using our website, you acknowledge the data practices described in this Privacy Policy. We may update this policy periodically.

Personal information may include your name, email address, phone number, contact form submissions, promotional inquiries, and communications. Website usage information may include IP address, browser and device type, operating system, pages visited, referral sources, approximate location, and website interactions. When you visit a retail location or request service activation, additional transaction or service information may be collected. Information collected directly by Cricket Wireless or another provider is subject to that provider’s policies.

We may use information to respond to inquiries, provide information about devices, plans, accessories and offers, help customers find stores, improve website functionality, analyze traffic, send lawful marketing communications consistent with your preferences, prevent fraud, maintain security, and comply with legal obligations. We will provide any notice or obtain consent required by law for materially different uses.

Our website may use cookies and similar technologies for essential functionality, analytics, visitor preferences, and advertising measurement. Third-party analytics and advertising providers may also use these technologies when enabled. You can manage cookies in your browser settings, although disabling them may affect site features. Where required, we will provide choices regarding nonessential tracking.

Best Wireless 1 may advertise through Google, Facebook, Instagram, and other digital platforms. If enabled, advertising tools such as pixels may collect website interaction information for measurement and relevant promotions. You can manage advertising preferences through those platforms and browser controls. We will honor applicable consent and opt-out requirements.

We do not sell or rent personal information to third parties for their independent marketing purposes. We may share information with service providers supporting hosting, analytics, communications and security; Cricket Wireless or other authorized providers to fulfill requested services; authorities when legally required; parties involved in a lawful business transfer; or appropriate parties to prevent fraud and protect legal rights. Applicable privacy and security obligations apply.

We take reasonable administrative, technical, and organizational steps to protect personal information. No internet transmission or electronic storage method is completely secure, so absolute security cannot be guaranteed.

We retain personal information as long as reasonably necessary for the purposes described here, including customer service, business records, dispute resolution, and legal compliance. Retention periods vary by data category and applicable requirements.

Our website may link to third-party websites, including Cricket Wireless. We are not responsible for their content or privacy practices. Please review their policies before submitting information.

Our website is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If we learn that we have collected such information without legally required parental consent, we will take appropriate steps to delete it.

Depending on applicable law, you may be entitled to request access, correction, or deletion of personal information, opt out of certain marketing, manage cookies, and exercise other statutory privacy rights. Contact us to make a request. Identity verification may be required.

Some third-party technology or hosting providers may process or store data outside the United States. Where applicable, we will take steps required by law to protect information.

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date. Where required by law, we will provide additional notice or seek consent.

Best Wireless 1, Inc.

Website: https://bestwireless1.com/

Phone: (336) 243-5838

You may also contact us using the website contact form.

Best Wireless 1, Inc. is an independent Cricket Wireless Authorized Retailer. Cricket Wireless trademarks, logos and service marks belong to their respective owners. Information collected directly by Cricket Wireless in connection with wireless accounts, network services or account management is governed by Cricket Wireless’s applicable privacy policies.